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- <text id=89TT1561>
- <title>
- June 12, 1989: Brother Nielsen Is Watching
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1989
- June 12, 1989 Massacre In Beijing
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- TECHNOLOGY, Page 61
- Brother Nielsen Is Watching
- </hdr><body>
- <p>A TV monitoring device will keep a close eye on viewers
- </p>
- <p> It seems like something out of George Orwell: television
- sets souped up so they can watch viewers watching them. Last
- week Nielsen Media Research, purveyor of the make-or-break TV
- ratings, announced plans to develop just such a gizmo. The
- "passive people meter," a computerized camera system, would sit
- atop sets in thousands of households, keeping an eye on every
- move that viewers made.
- </p>
- <p> The purpose of the system, which will not be ready for
- deployment for at least three years, is to get a more
- objective, precise measure of who makes up the TV audience. In
- the past, viewers in Nielsen homes either filled out diaries or
- identified themselves by pushing buttons on hand-held consoles.
- With the new system, a computer would simply spot individual
- household members as they came into view and record them, second
- by second, as they faced the TV, read newspapers or merely
- turned their heads.
- </p>
- <p> The soul of the new machine, developed in conjunction with
- the David Sarnoff Research Center, is the same basic technology
- used by U.S. missiles to distinguish between Soviet and
- American warplanes. A sensor scans the space in front of the TV
- searching for patterns of light and dark -- the shine of a nose,
- the line of a mouth -- that suggest the presence of a face. A
- computer then makes more detailed scans at higher and higher
- resolutions, trying to match facial features to those of family
- members stored in its memory. (An unfamiliar face would be
- recorded as a "visitor.") When the machine makes a match, the
- information is sent by phone lines to Nielsen's central ratings
- computer, and then to subscribers.
- </p>
- <p> So far, the reaction of advertisers and broadcasters to
- Nielsen's new meter has been generally positive. With $25
- billion in annual ad revenue at stake, the industry has an
- interest in accurate audience measurements. The one uncertainty,
- assuming the system works, is how viewers would react to the
- presence of a camera-like device in their homes. Nielsen
- officials take pains to point out that the machine would not
- transmit pictures -- only data about who is watching what.
- </p>
- <p> NBC's Barry Cook, who heads a group that analyzes rating
- methods for the networks, is concerned that the sight of a
- camera on top of their TVs might make people self-conscious,
- affecting their viewing habits and skewing the results. And some
- would be sure to see in the new device a computer-age version
- of Big Brother's telescreen -- the two-way television that
- monitored the citizenry in Orwell's Nineteen Eighty-Four.
- </p>
-
- </body></article>
- </text>
-
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